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Choose Your Service Plan

Are you looking for a new provider?

Exclusive

$49/Month

$59/Month

Perfect for clients who prefer fast, reliable remote support.

Includes:

  • Basic remote support within 60 min, 7 days a week, from 8am to 10pm.
  • Remote advanced support, weekdays only from 8am - 4pm.
  • Priority scheduling based on availability.
  • 25% discount on service labor.
  • Access to on-site advanced support, weekdays only from 8am -  4pm, based on availability.
  • Access to urgent night and weekend advanced remote/on-site support.1
Select Plan
Best Value

Elite

$149/Month

$169/Month

Ideal for homeowners seeking faster service — with remote monitoring and extended support to reduce downtime.

All of the benefits of Exclusive, plus:

  • Additional 20% off service labor.2
  • Next-day scheduling.
  • 2 annual tech reviews.
  • Remote monitoring available.4
Select Plan

VIP

$849/Month

$999/Month

Built for large, tech-heavy homes where downtime isn’t an option — this plan ensures top priority support.

All of the benefits of Elite, plus:

  • Access to advanced support: Same-day urgent response.
  • Service visit costs included.3
  • Same-day on-site visits.
  • Remote network monitoring.4
  • VIP add-ons.5
Select Plan

Exclusive

$59/Month

Perfect for clients who prefer fast, reliable remote support.

Includes:

  • Basic remote support within 60 min, 7 days a week, from 8am to 10pm.
  • Remote advanced support, weekdays only from 8am - 4pm.
  • Priority scheduling based on availability.
  • 25% discount on service labor.
  • Access to on-site advanced support, weekdays only from 8am -  4pm, based on availability.
  • Access to urgent night and weekend advanced remote/on-site support.1
Select Plan
Best Value

Elite

$169/Month

Ideal for homeowners seeking faster service — with remote monitoring and extended support to reduce downtime.

All of the benefits of Exclusive, plus:

  • Additional 20% off service labor.2
  • Next-day scheduling.
  • 2 annual tech reviews.
  • Remote monitoring available.4
Select Plan

VIP

$999/Month

Built for large, tech-heavy homes where downtime isn’t an option — this plan ensures top priority support.

All of the benefits of Elite, plus:

  • Access to advanced support: Same-day urgent response.
  • Service visit costs included.3
  • Same-day on-site visits.
  • Remote network monitoring.4
  • VIP add-ons.5
    Select Plan

    Plan Comparison

    Feature Non-Member Exclusive Elite VIP
    Regular On-Site Service Hours (8 AM – 4 PM, Weekdays)
    Remote Support Hours (8 AM – 10 PM, 7 days/week) -
    Basic Remote Support Response Time - Within 60 minutes Within 30 minutes Within 30 minutes
    Advanced Support (8 AM – 4 PM, Weekdays) -
    On-Site Support Discount - 25% off of standard
    labor rates    		 Additional 20% off already discounted rate No labor charges – service is fully included
    Urgent On-Site Support (Nights & Weekends) - Urgent & weekend
    rates apply    		 Urgent & weekend
    rates apply    		 Included at no additional cost
    Scheduling Priority - Based on
    availability    		 Next-day on-site scheduling Same-day on-site scheduling
    Same-Day On-Site Visits - - -
    Same-Day Urgent Response - - Based on availability
    Annual Tech Reviews - - 2 per year 2 per year
    Remote Network Monitoring - -
    VIP Add-ons - - -

    Feature Descriptions

    • Urgent On-Site Support1: Access to emergency on-site visits during nights and weekends is available to Exclusive and Elite members, but billed at urgent/weekend rates. VIP members receive this coverage with no additional cost. 

    • On-Site Support Discount2: Elite members receive an additional 20% off on top of the standard 25% Exclusive Service discount, providing deeper savings on eligible service visits. 
      • Remote Network Monitoring3: Provided for Elite and VIP members. Requires a one-time $299 device purchase plus tax. This allows our team to monitor your system’s performance in real time and act proactively. 
      • VIP On-Site Service4: VIP members never pay for labor. On-site support is fully included as part of the membership. 
      • VIP Add-ons5: Includes concierge-style services such as in-person technical support for special events, personalized coordination, and elevated service access. 

      Note: Does not include extended warranties or prioritized hardware replacement. 

      Exclusive Transition Package

      One-Time Payment

      $499

      ($2000 VALUE)

      One-time service to help switch from your previous provider to us. We check your system and get things working right.

      • First on-site visit (up to 3 hours).
      • Dealer accounts takeover.
      • System evaluation & recommendations.
      • Necessary firmware updates applied.
      • Complimentary Sales visit (available upon request).
      • 3 months of our Exclusive service membership.
      Need more info? Just fill out the form below.